Precision, non-contact, measurement and control solutions

LaserLinc, Inc.: precision, non-contact, measurement and control solutions for wire, cable, hose, tube, pipe, and other products in medical, automotive, aerospace, energy, metrology and other industries

+1 937.318.2440      info@laserlinc.com

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Support

When you purchase LaserLinc equipment, you can expect to receive timely, knowledgeable, and professional service from our employees and representatives. Such service is no less important than the quality, performance, and reliability of our products.

Call us or send email to request support.

Business Hours

Current LaserLinc Time

M-F, 8:00am – 5:00pm Eastern Time, except on the following dates in 2017:

  • January 2
  • May 29
  • July 4
  • September 4
  • November 23 and 24
  • December 25

Phone Numbers

Phone: +1 937.318.2440
Toll Free: +1 888.707.4852

Email:

Technical Support: techsupport@laserlinc.com

Return Merchandise Authorization (RMA) Requests

If you need to return equipment for any reason, please see this page for instructions.

Quick Support

The link below will download a small executable [.exe] program to permit LaserLinc support staff to log into your system to aid in troubleshooting. If your Total Vu™ PC has web access, you can establish a secure remote connection while maintaining phone contact.

If your Total Vu PC does not have web access, please call for support.

Note: Quick Support is only for technical support of existing installations. Please use the Contact LaserLinc page for all sales or application related questions.